Virtalis Holdings Limited and its subsidiaries (collectively “Virtalis Group”) operate worldwide providing advanced visualisation and VR/AR/XR software and systems.
We respect your privacy and this Global Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
We only collect and process personal data where a lawful basis under UK GDPR applies, and use that based on Legitimate Interest Assessments so that Virtalis can provide you the service and support you expect from us. We also use it to fulfil our legal obligations to comply with laws such as tax, accounting, employment or law enforcement.
You must give your consent for us to gather non-essential cookies or certain marketing activities, and you may withdraw you consent at any time.
We collect the personal information you provide when you choose to share it with us through or in connection with, but not limited to, filling out a contact form on our website, sending us an email, giving us your details at an event or meeting, signing up to our mailing lists or newsletters, placing an order with us, becoming a user of our software and systems, and working with us on a project.
The information we collect may include name, address, telephone number, mobile telephone number, e-mail address, company name, job function, company industry, company size, nature of your inquiry, the types of information you want to receive and, if you make a purchase, your financial information.
Any email marketing messages we send are in accordance with the GDPR and the PECR (“Privacy and Electronic Communications Regulations”). The Virtalis Group does not buy any lists of personal information, choosing to research potential customers and partners from publicly available sources e.g. your organisation’s website, social media etc. Whenever we contact you, we provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences and the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, otherwise contact us directly.
We will use your personal data to help us manage your account and to send you information that you have requested. If you choose to sign up to one of our mailing lists for product updates, business developments, news updates etc, you will receive emails relating to the list you joined, as well as occasional relevant marketing emails. You will have the option to opt out of the list at any time should you wish.
If you send an email or fill out a contact form to request more information or a quote about one of our products, you will be contacted about that specific product and any other relevant products/services.
We do not pass your information to any third parties without your consent, nor will Virtalis ever sell your private data.
In order to protect personal data, we implement a variety of security measures including, but not limited to, regular malware scanning, email filtering and security patching whilst all personal information is contained behind secured networks only accessible by staff employed or known to us. Our methods meet the GDPR compliance requirement.
You have the right to request a copy of the information at any time. If you would like to know some or all of the information that we hold about you, simply email or write to us with your request. You may have the right to: be informed, access your data, correct inaccurate data, request erasure, restrict, processing, object, data portability, withdraw consent (where applicable).
We will provide the information or action requested within one month. This service is free, however, in circumstances such as repetitive or spurious requests, there may be a small charge.
We respect your privacy and will not disclose your personal information to any third parties without your specific permission. The Virtalis Group will not share your information with anyone else unless you give us specific permission to do so.
We will store your data in systems such as Microsoft 365, Freshworks, Xero, Breathe & Acronis.
We also use it to fulfil our legal obligations to comply with laws such as tax, accounting, employment, or law enforcement.
All third parties must keep your data secure. For any international data transfers, we use approved methods that follow the UK Extension to the EU-U.S. Data Privacy Framework.
The Virtalis Group may use cookies or other technologies to collect certain information about visitors to and users of our websites to monitor interactions with our emails, text messages and online advertisements.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the Virtalis Group websites and to compile statistical reports on website activity with Google Analytics. For example, we may automatically collect certain information from you, such as the type of web browser and operating system you use, the name of your Internet Service Provider (“ISP”), Internet Protocol (“IP”) address, software version, approximate geo-location information (for example, based on IP address or location of cellular tower used for the connection), and/or the domain name from which you accessed our websites. In addition, we may collect information about your browsing behaviour, such as the date and time you visit our websites, the areas or pages of our websites that you visit, the amount of time you spend viewing or using our websites, the number of times you return to our websites, other click-stream or website usage data, and/or emails or ads that you open, forward or click-through to our websites. Videos may be hosted on 3rd party servers, such as YouTube, which will create cookies if you play a video though these are used at their most limited setting.
You will be given the option to select only those essential cookies which are required to navigate the website and display its content, or those that provide analytics or tracking.
Essential cookie services include Finsweet to store your preferences and Cloudflare to handle your connection to our webserver. Your preferences are stored for 6 months and Cloudflare are just for that web session.
Non-essential cookies, including analytics and marketing cookies, will only be placed on your device when you give us your explicit consent. These cookies are disabled by default, and you may withdraw your consent at any time through our cookie settings.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies, and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of the features that make your website experience more efficient may not function properly as a result.
The Virtalis Group objects to the use of our contact data published on our websites (for example on our Contact page) to send unsolicited advertising and information material to us, such as spam e-mails, and we expressly reserve the right to take legal action against the sender in this event.
If you have any questions or concerns regarding this Privacy Policy, or how we use your data, you may contact us using the information below:
Virtalis Ltd.
Chester House, 79 Dane Road,
Sale, Manchester, United Kingdom
M33 7BP
Phone: +44 (0) 161 969 1155
Email: info@virtalis.com
Group CEO: Andrew Hill
You also have the right to complain to the Information Commissioner’s Office (ICO).
The Virtalis Group has updated this Policy to comply with GDPR (“General Data Protection Regulation”). We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.